FAQs, your questions answered

A: One of our surveyors will visit you and find out what you want to gain from your mobility bathing experience. They will then explain the many choices available to you, and will encourage you to take notes and ask as many questions as possible. This will help you make an informed decision on which solution suits your requirements best.

We always try to ensure there is as little as possible and our specialist easy-access shower and bath fitters will try and get the project finished for you as quickly as possible.

Not at all, our products are very easy to care for and require no special equipment or cleaning fluids. By making it as easy as possible for you, you’ll be able to enjoy your new-found bathing experience.

Don’t worry – all our surveyors carry identification for your peace of mind and are fully trained to explain our products and service to you with no obligation whatsoever.

We are proud of our reputation for being considerate and friendly, but please feel free to invite a partner, friend or relative along.

Yes we provide a complete design, supply and installation service.

Most installations will take 3-5 days depending on the work required, we can give you a better idea when we survey the bathroom.

Yes, we proudly offer one of the most comprehensive ranges of accessible showers in the UK—specially designed for individuals who find traditional baths or showers difficult to use. Our solutions includes low-threshold entries, fold-down seats, easy-grip controls, and custom safety features to support comfort, dignity, and independence at every stage.

Yes, we will be pleased to arrange for one of our advisors to assess the practicality of installing one of our easy-access products. Of course this service is free and without obligation.

Very little. Our Mobility Plus installers will put down dust sheets to protect your home and take every care to respect your property. We will also ensure that the old bathroom equipment and any rubbish is removed.

We always minimise the time you are left without a usable toilet. In the vast majority of installations this is limited to just a few hours or less.

Every person’s needs, bathroom layout, and plumbing setup are unique—which means no two installations are ever quite the same. That’s why we offer a free, no-obligation consultation with one of our experienced bathroom designers. They’ll assess your individual requirements and provide a personalised quote—accurate right down to the penny.

Yes, we provide a comprehensive warranty on all our products and installation work. You can see more information on our warranty page.