Our warranty gives you lasting peace of mind
We build bathrooms to last, using high quality products installed by experienced professionals. Every installation is supported by a comprehensive warranty that covers both workmanship and product performance. If something goes wrong, we will put it right, with clear terms and continued support.
Of course, we aim to get it right 100% of the time but rest assured, if we don’t for whatever reason, all you have to do is pick up the phone, call us and we will put it right.
All our warranties in one place
Product Warranty
Our products are of the highest quality and will last for many years to come, for added peace of mind we offer a product warranty as defined below:
3 Year product warranty
Thermostatic Mixer Showers, Electric Showers, Shower Pumps, Extractor Fans, Electric Towel Rails, Walk in Bath Seals and Latch & Power Bath Motors.
5 Year product warranty
Bathroom Furniture, Taps and Waste Pumps.
10 Year product warranty
Vinyl Flooring and Wall Boards.
15 Year product warranty
Shower Trays, Shower Enclosures (exc. Seals & Rollers), Wetroom Formers, Shower Screens, Walk in Baths, Sanitaryware (exc. Cistern Fittings), Altro Flooring, Grab Rails & Shower Seats.
2 Year workmanship warranty
Labour warranties last up to 24 months*. When the warranty expires, labour is chargeable and we will provide a quote to complete the work.
*Please refer to your sales contract for the specific warranty terms applicable to your installation. After the labour warranty expires, whilst parts may be guaranteed and free of charge, labour is chargeable and we will provide a quote to complete the works. Product warranty applies to the original installation and is validated for the original purchaser(s) only. It is not transferable to a third party.
The product warranty does not cover:
- Accidental damage and damage caused by misuse or poor maintenance
- Exposure to aggressive chemicals, abrasive or destructive cleaning materials, super heated agents or naked flames and objects such as lighted cigarettes
- Normal wear, tear, aging and performance deterioration over time due to hard water
- Faults caused by additions or alterations to the product without our knowledge and prior agreement.
A bit about us
Everything we do begins with care. From the first time you get in touch, we take the time to understand what matters to you and offer support you can trust. Our team brings years of experience, but it’s the way we treat people that really sets us apart.
We’re proud to be a name families turn to when they want thoughtful advice, reliable workmanship and a bathroom that makes life that little bit easier.
Recognition & Partners
What our customers say
“The entire team from Mobility Plus did a marvellous job, from the initial planning, the stripping out of the old, to the replacement with new. The Designer, Project Manager, Electrician, the Fitters all worked well together to give us a lovely new shower room just right for our needs.”